ORDER MANAGEMENT AND FULFILLMENT(O2C)
In today’s fast-paced business landscape, order management faces several challenges for enterprise businesses. Errors in order data disrupt operation, impact inventory and lead to customer dissatisfaction. Manual data input errors, outdated systems and lack of standardized, non-harmonized processes.
Our Solution
- The solution to achieve efficiency and timely order intake and fulfillment to the needs of the customer and grow at a larger scalability EMT SCM embraces automation with the latest cutting-edge technology through consistent procedures across various functions and departments in the Supply Chain value stream
- Adopt an integrated approach that unifies order processing across channels to manage orders across multiple sales mediums (online, offline, mobile)
- Optimizing inventory visibility, logistics and fulfillment processes to meet delivery promises (e.g., same-day, next-day) requires efficient order handling
- Prioritize customer-centric order management and communication for seamless experiences, quick responses and accurate order tracking driven by Order Command Control Tower powered by digital transformation
Differentiate Unique Values of EMT SCM
With our commitment and expertise in handling world-leading enterprise companies, we differentiate with a high standard of service delivery and exceeding guaranteed service delivery performance by our robust delivery and digitally filled automation. Transformation with collaborative partners in line with proactive strategy and technology adoption inspires our customers to trust our services.
The advantages that EMT offers to the Supply Chain process include,
- Efficiency
- Transparency
- Omni Channel
- Global reach
- Control Tower
